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Warranty Policy

Manufacturer warranty:

EQ Kitchen Line, LLC offers a 1-year manufacturer warranty on spare parts starting from the invoice date. Plug lots, as well as gas-claimant devices must be attached by a specialist. With cool and cold treatment devices the parameters must be programmed by a specialist with first start-up. Failure to follow these guidelines leads to the warranty being voided. The invoice of the technician is to be kept within the guarantee period time.

The following materials are not regarding the warranty claim: Materials from glass, seals, pottery material, ceramic(s), fireclay, as well as wearing parts such as thermal elements.

Spare parts guarantee: No additional costs, free of charge.

1-year full warranty: 5% extra from the net value + VAT.

Warranty form:

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    • Company

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